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Genuine Products & Warranty

60-Day Returns*

Australian Owned
“This is Rain Carradine, last survivor of the Corbelan, signing off.”
As one of the space colonizers scavenging the Renaissance, Rain Carradine showcases a complex character facing the threat of the xenomorphs. One of the mind-blowing action sets takes place as she shuts off the gravity generator to halt the xenomorphs’ approach, leaving everyone in the theater jaw dropped even in zero gravity. Not only does this iconic scene elevate the tension in the plot, but it also gets everyone’s adrenaline pumped up.
Skillfully crafted based on Cailee Spaeny’s portrayal of Rain Carradine, the figure features a newly developed head sculpt with separate rolling eyeballs in intricate details. Her outfit is faithfully recreated, including a grayish-green t-shirt, a white tank top, an arm sleeve on her left arm, a wristband, a watch, and a pair of dark gray pants paired with white and red sneakers. The figure also comes with her rifle, the necklace with the reset device for Andy, an opened version of the reset device and a chip. On top of everything, a Facehugger and a specially designed diorama figure base with xenomorph remains are available to make the iconic scene come to life.
The 1/6th scale Rain Carradine Collectible Figure specially features:
– Authentic and detailed likeness of Cailee Spaeny as Rain Carradine in Alien: Romulus
– One (1) newly developed Rain Carradine head sculpt with separate rolling eyeballs
– Movie-accurate facial expression with detailed skin texture and make-up
– Greatly detailed dark brown middle length hair sculpture
– Approximately 26 cm tall
– Newly developed body with over 28 points of articulations
– Silicone arms with seamless joint
– Six (6) pieces of interchangeable hands including:
– One (1) pair of relaxed hands
– One (1) pair of gesture hands
– One (1) pair of rifle holding hands
– Each piece of head sculpt is specially hand-painted
Costume:
– One (1) grayish-green tee
– One (1) white layering tank
– One (1) right arm sleeve
– One (1) red left wristband
– One (1) pair of dark gray pants
– One (1) pair of red and white colored sneakers
Weapons:
– One (1) rifle with articulated gunstock
Accessories:
– One (1) articulated Facehugger accessory
– One (1) watch
– One (1) necklace with reset device pendant
– One (1) opened reset device
– One (1) chip
– Specially designed diorama figure base with xenomorph remains diorama accessories and character nameplate
Shipping within Australia
All parcels are shipped from our distribution centre in Sydney NSW, Australia.
For All In Stock Items via Australia Post Express or Equivalent courier
International orders are more than welcomed.
Please “Contact Us” by emailing us at service@superoffice.com.au to confirm accurate delivery charge to your desired country.
We utilise Australia Post International Services and International courier companies. We don't take responsibility for orders that are lost or stolen once the parcel has been delivered to the correct delivery address. Please confirm your address before purchasing.
Please be advised some countries are currently excluded in available shipping zones. We apologise for the inconvenience.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
SuperOffice returns policy lasts 60 days*. If 60 days have gone by since your purchase, unfortunately we can’t offer you a return, refund or exchange.
To be eligible for an accepted return, your item must be new, unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
The following items cannot be returned unless the item is incorrect or defective:
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Please contact our team on service@superoffice.com.au with your order number to obtain a RMA number prior to return. For warranty items, they must be returned within 14 days of approval of RMA to be deemed valid.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
We do not accept returns for items due to change of mind/don't fit that are opened and not able to be resold as new.
*60-Day returns policy are not valid for special order/bulk quantity goods items. Orders that are special order and bulk quantity goods items are subject to restocking fee of 20% and must align with supplier return terms.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, typically within 2-3 business days pending on the original payment method.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@superoffice.com.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@superoffice.com.au.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to:
SuperOffice Returns
PO Box 87
Peakhurst NSW 2210
You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
