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Overview
DEEBOT N8 PRO is the most cost-effective RVC which is equipped with the most advanced TrueDetect 3D obstacle avoidance technology delivering a powerful in-depth clean without collisions. Meanwhile, the Auto-Empty Station liberates your hands for up to 30 days without the need to clean out the dustbin.
Key Features
Exceptional TrueDetect 3D technology
The instant 3D obstacle detection and avoidance technology uses structured light technology and 3D scanning algorithm (which is widely applied in advanced facial recognition and mobile payments) to enable DEEBOT N8 PRO to move freely & without collisions.
Millimetre-level detection accuracy
DEEBOT N8 PRO can detect objects in front of it from a distance variation of 4.5 centimetres up to 30 centimetres to obtain high-precision resolution and depth information. It can also detect objects as small as one millimetre, which is 10 times more accurate than traditional infrared technology. This means items such as cables, slippers, pet waste and slim furniture are far less likely to get stuck or tangled, enabling the robot to clean more quickly and smoothly.
Prevention from falling downstairs of a low height
DEEBOT N8 PRO can effortlessly cross obstacles such as doorsills and stairs of up to 20mm. The TrueDetect 3D Technology enables the robot to precisely detect the height of steps up to six centimetres and prevents the robot dropping downstairs and being unable to climb back up when the height of stairs ranges from 20mm to 60mm.
Enhanced dark surface recognition ability
When the robot approaches a dark surface, object or furniture, it will actively slow down to avoid direct collisions and damage. It can also avoid misinterpreting dark carpets as steps.
The Revolutionary Pressure-Retention System
With the optimized suction channel material and design, the Revolutionary Pressure-Retention System optimizes energy efficiency and ensures high vacuum pressure, with a surprisingly low noise level.
Max+ Mode
Max+ Mode option for when you need an intense deep clean. Up to 2600Pa suction power for the most powerful demands.
Vacuums and mops in one go
With an innovative electronic water pump and reservoir, your robot will mop and vacuum at the same time, leaving your floor impeccably clean.
Better mopping performance via the intelligently controlled & unique large water reservoir
With the efficient OZMO™ mopping and its smart water dispersion, you don’t have to continuously stop the cleaning process and add water repeatedly. In addition the OZMO Mopping System has sensors to automatically switch to mopping mode or stop dampening the cloth, so as to guarantee a safe and deep clean. Without the cloth bracket, the water tank will not seep water, even if it’s full of water. In addition, you can switch the water yield to various levels via your mobile App according to your different needs when N8 PRO is mopping.
Carpet detection
Intelligently handles homes with a combination of carpet and hard floors. Flexible and initiative, N8 PRO will instantly detect and react to carpet then choose to boost the power while vacuuming or avoid the carpet during the mopping, finding the best cleaning operation for it.
The revolutionary TrueMapping Technology
TrueMapping laser-based mapping and navigation technology (an aerospace-standard detection technology first adopted for this function in the industry by ECOVACS) creates floor maps in seconds to improve overall cleaning efficiency. DEEBOT N8 PRO can intelligently navigate a user’s home, bringing an intelligent and thorough cleaning experience.
dToF laser based sensors
dToF (Direct Time of Flight) Laser Detection: An aerospace-standard detection technology. Compared with the previous generation of laser guidance technology, N8 PRO has a double-distance detection and four-fold precision to detect objects. The detection distance is up to 10 meters and the objects as small as two millimetres can be detected. Integrated with industry-leading algorithms, N8 PRO can now scan, map, and plan an efficient cleaning path faster and more precisely. Larger family homes particularly benefit as it improves cleaning efficiency and builds more detailed and accurate home cleaning maps.
Multi-floor mapping
Scan and store multiple maps from different floors of your home. The robot will customize its cleaning path once identifying which map it is in. You can also customize which room you’d like the robot to clean on each floor.
Virtual Boundary™
You can block areas away from the robot. Sometimes there are areas of your house you don’t want disturbed. Maintain your privacy and satisfy your cleaning needs by setting virtual boundaries in your home for your robot to clean. By using the ECOVACS Home App you can create virtual boundaries to restrict the robot from entering certain areas.
Precise customized cleaning
You can draw out designated areas that need the most attention on the map of your home. Now, you can even see the exact size of the target cleaning area and let the robot finish the task more precisely. With flexible area cleaning, you can now rename, divide & even merge areas.
App Control
Clean your home anywhere, anytime. App connectivity lets you take control and schedule a clean or monitor your current cleaning status from the palm of your hand.
Smart Home Device Compatibility – Easily control your cleaning
Experience convenient, hands-off controls. If you are a Google Home or Amazon Echo user, you can link your smart home devices to your robot and tell it when and how to start cleaning.
OTA
Stress free updates. The intuitive robot manages its own updates using ‘Over The Air’ technology. You can just update your APP to get the functions optimized and extended.
Automatic Charging
Never worry about charging your robot. When the battery runs low, your intelligent robot will automatically return to its Dock Station to charge, all by itself.
Continuous Clean
Forget cleaning range anxiety. When running low on charge, your robot automatically returns to its docking station. Once fully charged, it continues the clean where it left off, giving your home a seamless and superior clean.
Scheduled Cleaning
Never come home to a messy house again. Simply schedule a clean when you’re away and let your robot take care of the rest.
Stair Safety Technology
Don’t worry about your robot falling downstairs. It will sense a drop off and will safely reverse away to efficiently continue its clean of your home.
Anti-Collision System
You can feel safe knowing your robot will protect your valuables at home while cleaning. With its Anti-Collision sensors and soft cushion bumpers, your robot will avoid obstacles and protect your furniture.
High Efficiency Air Filter
Breathe easy while your robot cleans. With its High Efficiency Filter, your robot will reduce airborne triggers while vacuuming.
Voice Reporting
Stay in the loop. Your robot will report what it is doing and give you real time updates.
Auto-Empty Station*
Compatible with Auto-Empty Station that empties the DEEBOT N8’s dustbin and liberates your hands for up to 30 days.
*Sold Separately
Shipping within Australia
All parcels are shipped from our distribution centre in Sydney NSW, Australia.
For All In Stock Items via Australia Post Express or Equivalent courier
International orders are more than welcomed.
Please “Contact Us” by emailing us at service@superoffice.com.au to confirm accurate delivery charge to your desired country.
We utilise Australia Post International Services and International courier companies. We don't take responsibility for orders that are lost or stolen once the parcel has been delivered to the correct delivery address. Please confirm your address before purchasing.
Please be advised some countries are currently excluded in available shipping zones. We apologise for the inconvenience.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
SuperOffice returns policy lasts 60 days*. If 60 days have gone by since your purchase, unfortunately we can’t offer you a return, refund or exchange.
To be eligible for an accepted return, your item must be new, unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
The following items cannot be returned unless the item is incorrect or defective:
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Please contact our team on service@superoffice.com.au with your order number to obtain a RMA number prior to return.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
We do not accept returns for items due to change of mind/don't fit that are opened and not able to be resold as new.
*60-Day returns policy are not valid for special order/bulk quantity goods items. Orders that are special order and bulk quantity goods items are subject to restocking fee of 20% and must align with supplier return terms.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, typically within 2-3 business days pending on the original payment method.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@superoffice.com.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@superoffice.com.au.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to:
SuperOffice Returns
PO Box 87
Peakhurst NSW 2210
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.