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60-DAY RETURNS
AUSTRALIAN OWNED
A powerful duplex B&W printer to give your business the professional edge - Looking to get the most from your small office environment? Your Canon imageCLASS MF525x is a compact yet multi-talented wireless device that prints, scans, copies and faxes. Networked for optimum sharing and collaboration, it's easily controlled via a 5 inch Colour Touch LCD Display
Professional power in a compact unit- Tight on space? Your Canon MF525x gives you the advantages of a multifunction printer yet it's built to slip into the tightest space
Secure printing - Don't risk a data breach. Canon's Secure Print function minimises the risk of a security breach with PIN codes required to release jobs
Give your small business a powerful boost with fast, high-quality printing and copying at impressive speeds of up to 43ppm
Networking is everything. With WiFi and Ethernet your MF525X is network ready and will work alongside PCL5e/6 and Adobe PostScript printer languages
Sharing and collaboration is easy with the ability to capture, digitise and share documents on cloud storage services like Google Drive and DropBox
Enjoy easy cost-effective maintenance with a shared Intermediate Transfer Unit, Photosensitive Drum and Waste Toner Container consumables
Less stock, less fuss. Minimise maintenance with shared Intermediate Transfer Unit, Photosensitive Drum and Waste Toner Container consumables
No stress. Operate, manage and maintain your Canon MF515x from an intuitive, user friendly 5 inch colour touch screen
Print Specifications
Copy
Scan
SEND
Paper Handling
Paper Size
Connectivity and Software
Standard Interfaces
Network Security
Due to freight costs, some orders may incur a delivery charge and this will vary depending on the order, particularly in regional areas. Delivery costs can be confirmed at the time of order. Some items require assembly, if you need help this can be advised at the time of order. A service fee for assembly/installation may also apply. Delivery lead times may apply to some items, this can be confirmed at the time of order
Shipping within Australia
All parcels are shipped from our distribution centre in Sydney NSW, Australia.
For All In Stock Items via Australia Post Express or Equivalent courier
International orders are more than welcomed.
Please “Contact Us” by emailing us at service@superoffice.com.au to confirm accurate delivery charge to your desired country.
We utilise Australia Post International Services and International courier companies. We don't take responsibility for orders that are lost or stolen once the parcel has been delivered to the correct delivery address. Please confirm your address before purchasing.
Please be advised some countries are currently excluded in available shipping zones. We apologise for the inconvenience.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
SuperOffice returns policy lasts 60 days*. If 60 days have gone by since your purchase, unfortunately we can’t offer you a return, refund or exchange.
To be eligible for an accepted return, your item must be new, unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
The following items cannot be returned unless the item is incorrect or defective:
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Please contact our team on service@superoffice.com.au with your order number to obtain a RMA number prior to return.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
We do not accept returns for items due to change of mind/don't fit that are opened and not able to be resold as new.
*60-Day returns policy are not valid for special order/bulk quantity goods items. Orders that are special order and bulk quantity goods items are subject to restocking fee of 20% and must align with supplier return terms.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, typically within 2-3 business days pending on the original payment method.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@superoffice.com.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@superoffice.com.au.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to:
SuperOffice Returns
PO Box 87
Peakhurst NSW 2210
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.